Company policy

Policy statement

Mission

Qala Express is a guarantee of the best market solution for safe transportation.


Vision

Qala Express is Azerbaijani transportation company, harmoniously combining continuous move towards international standard ISO 9001 and 45001, the best national traditions and the latest industry technologies.


Our Company aims to provide the best transport system which is safe, reliable, efficient, environmentally friendly and satisfying to both users and operators. Qala Express is continuously developing to meet all needs of modern business.


Our Core Values

  • Safety
  • Result delivery
  • Compliant service
  • Financial efficiency
  • Professionalism
  • Innovative simplification
  • One Team


While implementing Company Core Values in our daily activities, Qala Express staff is following personal behavioral principles:

  • Justice
  • Discipline and order
  • Integrity and honesty
  • Information confidentiality
  • Responsibility and accountability


To ensure that this Policy is systematically implemented throughout Qala Express, and to drive a continual improvement in performance, this Policy requires the support and action of all employees. Communcation, training and consultation are therefore a key requirement at all levels.

This Policy is made available to all interested parties as required.


Functional policy and procedures

HR                                            

  • QE-HR-001 HR POLICY
  • QE-HR-002 RECRUITMENT PROCESS
  • QE-HR-003 EMPLOYEE MEDICAL FITNESS
  • QE-HR-004 EMPLOYEE RECOGNITION & DISCIPLINE
  • QE-HR-007-01 DRIVER DISCIPLINARY CODE
  • QE-HR-EC-003 ANTI-BRIBARY AND CORRUPTION
  • QE-HR-EC-004 GIFTS AND ENTERTAINMENT


HSE

  • QE-HSE-001 HSE Policy
  • QE-HSE-002 Health, Safety and Environment Management
  • QE-HSE-003 Drug and Alcohol Abuse
  • QE-HSE-004 Incident Reporting and Investigation
  • QE-HSE-007 Passenger Transport Risk Assessment
  • QE-HSE-008 Emergency Response Plan
  • QE-HSE-009 Staff HSE awareness
  • QE-HSE-010 Driving Safety Procedure